A nationwide insurance firm is searching for an Insurance Account Representative to provide exceptional customer service by addressing inquiries about coverage and claims. Applicants should possess a high school diploma and at least two years of customer service or sales experience, ideally in the insurance sector. A valid Property & Casualty or Personal Lines license is also required. The position is full-time, includes a competitive pay range from $21.00 to $23.00 per hour, and offers additional benefits including insurance and paid time off.
Qualifications
High school diploma or GED is required.
2+ years experience in customer service or sales, ideally in insurance.
Must have Property & Casualty or Personal Lines license.
Responsibilities
Answer incoming calls and resolve client inquiries.
Document customer contacts and resolutions accurately.
Process premium payments and address billing questions.
Contribute to business retention and customer satisfaction.
Skills
Customer service experience
Sales experience
Problem-solving
Time management
Computer proficiency
Education
High school diploma or GED
Tools
MS Outlook
MS Word
MS Excel
Job description
A nationwide insurance firm is searching for an Insurance Account Representative to provide exceptional customer service by addressing inquiries about coverage and claims. Applicants should possess a high school diploma and at least two years of customer service or sales experience, ideally in the insurance sector. A valid Property & Casualty or Personal Lines license is also required. The position is full-time, includes a competitive pay range from $21.00 to $23.00 per hour, and offers additional benefits including insurance and paid time off.