Remote Insurance Account Manager - Client & Renewals Lead

Insurance Office of America; Morgantown (WV); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401K match

Paid time off

Career growth

Culture & balance

Community service

Job summary

Insurance Office of America in Morgantown, WV is seeking a Commercial Insurance Account Manager. This role supports client service, policy administration, and renewal processes across various accounts, with emphasis on accuracy and timely service.

We offer a hybrid work arrangement with a remote-friendly policy, competitive salaries, and opportunities for career development within our Account Management path.

Qualifications

• 2–5 years of commercial insurance experience with an active P&C license.
• Strong client service focus and communication skills.
• Experience with policy processing, endorsements, and renewals is a plus.

Responsibilities

• Deliver proactive, responsive service to clients and internal teams.
• Manage policy administration: endorsements, audits, cancellations, renewals, and documents.
• Support new and renewal business processes, submissions, and proposals.
• Maintain accurate client and policy data in systems and monitor task completion.
• Resolve billing discrepancies and support collections while ensuring compliance.

Skills

Commercial insurance

P&C license

Client service

Communication

Billing support

Job description

Insurance Office of America in Morgantown, WV is seeking a Commercial Insurance Account Manager. This role supports client service, policy administration, and renewal processes across various accounts, with emphasis on accuracy and timely service.

We offer a hybrid work arrangement with a remote-friendly policy, competitive salaries, and opportunities for career development within our Account Management path.