Remote Inside Sales Senior Mortgage Loan Officer

PNC; Overland Park (KS); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a Remote Mortgage Loan Officer to enhance customer experiences and drive mortgage transactions. In this pivotal role, you will recommend tailored loan solutions, manage a diverse portfolio of customer relationships, and collaborate with various stakeholders to ensure compliance and satisfaction. Your expertise in financial analysis and customer-focused approach will be crucial in navigating complex borrower situations. Join a forward-thinking company that values its people and fosters an inclusive environment, where your contributions will make a significant impact on clients and the community.

Qualifications

• Requires a university/college degree and relevant experience.

Responsibilities

• Recommend loan solutions to customers and prospects.
• Manage and develop customer relationships.
• Analyze financial information for complex borrowers.

Skills

Customer Focus

Risk Management

Financial Analysis

Loan Origination

Sales Skills

Education

University/College Degree

Job description

Position: Remote Mortgage Loan Officer

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are committed to delivering the best experience for our customers. As a Remote Mortgage Loan Officer within PNC's Mortgage organization, based in [city / state].

Job Overview

Recommends loan solutions to existing customers and prospective clients sourced through strategic initiatives. Manages a portfolio of customer relationships, seeks opportunities to retain and develop clients, and collaborates with stakeholders to complete mortgage transactions. Reviews documentation for compliance and analyzes customer financial information for complex borrowers.

Key Responsibilities

1. Recommend loan solutions to customers and prospects.
2. Manage and develop customer relationships.
3. Develop and prepare loan solutions, review documentation, and manage customer pipeline.
4. Collaborate internally and externally to complete mortgage transactions.
5. Analyze financial information for complex borrowers.

Core Competencies

• Customer Focused: Prioritize customer needs and satisfaction in all decisions.
• Managing Risk: Assess and manage risks in alignment with PNC's Risk Management Framework.
• Customer Experience Management: Ensure positive customer interactions at every touchpoint.
• Effective Communication: Convey and interpret ideas clearly and accurately.
• Financial Analysis: Interpret financial data accurately.
• Loan Origination: Process loan applications adhering to policies.
• Matrix Management: Build effective cross-departmental relationships.
• Mortgage Products Knowledge: Utilize and apply mortgage instruments appropriately.
• Sales Skills: Effectively sell banking products and services.
• Scheduling and Planning: Develop and maintain operational schedules.
• Selling: Identify prospects and create sales opportunities.

Qualifications

Typically requires a university/college degree and relevant experience.

Additional Information

Disability Accommodations: PNC supports inclusive workplaces. For accommodations, contact 877-968-7762 (Option 4) or email [emailprotected]. Hours: Monday - Friday, 9:00 AM - 5:00 PM ET.

EEO Statement: PNC provides equal employment opportunities regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories.

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