Remote Inside Sales Representative New Acquisition

ADT; Atlanta (GA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Uncapped commissions

Comprehensive benefits

PTO

Career growth

5 weeks training

No cold calling

Job summary

ADT seeks Sales Agents to handle inbound calls from marketing and partner campaigns, closing sales and scheduling installations with our field team.

The role emphasizes consultative selling, gathering customer information and identifying needs to drive conversions, with a focus on customer satisfaction and timely follow-up.

Qualifications

• One year of sales experience preferred.
• Strong listening and communication skills are essential.
• Ability to gather information, assess needs and close sales effectively.

Responsibilities

• Answer new and existing customer phone calls following sales processes.
• Consultatively close sales by gathering information and scheduling installations.
• Follow up with quotes and information requests to ensure customer satisfaction.

Skills

Proven sales ability

Active listening

Problem solving

Communication skills

Multi-tasking

Education

High school diploma or GED

Job description

Company Overview

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Benefits

• Unlimited earning potential with uncapped commissions
• Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
• Paid Time Off
• Career growth opportunities
• 5 Weeks paid training
• No cold calling

Check out more about life at ADT here.

Position Summary

Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.

Responsibilities

• Answer new and existing customer phone calls while following sales processes.
• Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
• Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

Experience

• One year of sales experience preferred.

Skills

• Proven sales ability and closing skills.
• Strong listening skills used to conduct needs analysis.
• Excellent problem solving and communication skills.
• Ability to multi-task while speaking to prospects.

Education/Certification

• High school diploma or GED

Pay and Benefits Disclosure

The pay range for this role is $11.00 an hour, plus commission, and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off (PTO) among others. Employees accrue up to 120 hours of PTO in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

In order to be eligible for this role, you must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming.

If located in Jacksonville, FL - Indianapolis, IN or Newport, KY, must reside 50 miles from either center to be eligible for Remote.

The anticipated end date for application submission is 8/24/2026. The role is scheduled to start 9/14/2026 or 9/28/2026.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.