Remote Incident Response Engagement Lead

CrowdStrike, Inc.; Sunnyvale (CA); Remote; USD 115,000 - 160,000; Full time

Benefits offered by this job

Market compensation

Wellness programs

Generous leave

Parental leave

Professional development

Employee networks

Office culture

Great Place to Work

Job summary

CrowdStrike, Inc. is seeking an Engagement Lead to oversee forensic investigations conducted with our trusted partners. You will coordinate with incident response leadership and client teams to deliver high-quality results in high-stakes investigations.

Role requires leading incident response engagements, managing project tasks, and aligning customer objectives with partners. Travel may be required; strong communication and mentorship capabilities are essential for success.

Qualifications

• Experience leading incident response investigations in a consulting or corporate setting.
• Experience managing relationships with incident response teams and clients.

Responsibilities

• Oversee incident response engagements performed by CrowdStrike's partners
• Assist in the development and tracking of project tasks and client deliverables
• Assist in managing the status of delivery team and client tasks to keep workflow on track
• Help ensure alignment between customers and CrowdStrike partners around investigation scope, objectives, and level of effort involved to complete objectives
• Support partners in effectively communicating with executives on forensics and malware analysis
• Help train partners on new methods to hunt for bad actors across large sets of data
• Effective coordination under the direction of outside counsel
• Coach and mentor partners on advanced methods of performing host and/or network-based forensics across Windows, Mac, and Linux platforms
• Help review and provide strategic, applicable, and feasible recommendations to help mature the security posture of organizations during and after an incident
• Review written and verbal reports, presentations, recommendations, and findings for key stakeholders, including customer management, regulators, and legal counsel, to ensure alignment with CrowdStrike quality standards
• Supervise current projects and coordinate all team members to keep workflow on track
• Plan internal process improvement initiatives and facilitate execution by cross-functional teams
• Maintain and update templates and internal process documentation

Skills

Team leadership

Incident response

Project management

Communication

Documentation

Time management

Cross-functional

Stakeholder management

Job description

CrowdStrike, Inc. is seeking an Engagement Lead to oversee forensic investigations conducted with our trusted partners. You will coordinate with incident response leadership and client teams to deliver high-quality results in high-stakes investigations.

Role requires leading incident response engagements, managing project tasks, and aligning customer objectives with partners. Travel may be required; strong communication and mentorship capabilities are essential for success.