Remote Import & Customs Liaison Specialist

A.N. Deringer, Inc.; Houston (TX); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health, dental, and vision plans

Paid time off

Holiday pay

Flexible work environment

Job summary

A.N. Deringer, Inc. is seeking a remote Customs Brokerage Coordinator aligned with Central Standard Time, operating Monday through Friday from 8:00 AM to 5:00 PM.

The role focuses on processing and integrating customer data to move goods across international borders, serving as liaison between customers and the company, and handling shipments, documentation, and regulatory compliance. Candidates should have 2+ years in customs brokerage and logistics, and be proficient in Microsoft 365;

Qualifications

• 2+ years of experience in customs brokerage
• Previous logistics experience
• Proficiency in Microsoft 365

Responsibilities

• Serves as the customer service liaison between the company and the customer(s)
• Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers
• Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, CBP/PGA releases and reports)
• Track and trace shipments
• Communicates and corresponds with CBP and the various PGAs to resolve routine issues.
• Cross-trains in additional responsibilities.
• Handles confidential information.
• Has experience specific to client submission requirements and clearance of specific commodities
• Opens files, enters notes, information and document requests in corporate systems
• Reviews documentation or issues documents to meet government regulations and carrier regulations
• Convert and verify shipment weight, volume and foreign currency
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. government agencies as needed
• Communicates with specific offices, departments, and teams on all issues affecting customs brokerage
• Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USDA, etc.
• Maintains communication with customers, carriers and vendors
• Coordinates shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
• Coordinates pick-ups and invoices files
• Stays up-to-date on regulations, laws, guidelines and Deringer requirements. Acts as a resource to internal and external clients.
• Handles accounting processes accurately and in a timely manner
• Performs additional duties as assigned by management.

Skills

Customer service

Attention to detail

Time management

Tools

Microsoft 365

Job description

A.N. Deringer, Inc. is seeking a remote Customs Brokerage Coordinator aligned with Central Standard Time, operating Monday through Friday from 8:00 AM to 5:00 PM.

The role focuses on processing and integrating customer data to move goods across international borders, serving as liaison between customers and the company, and handling shipments, documentation, and regulatory compliance. Candidates should have 2+ years in customs brokerage and logistics, and be proficient in Microsoft 365;