Remote Immigration Case Support Specialist

Job Duck LLC; United States; Remote; USD 1,584,000 - 1,681,000; Full time

Job summary

Job Duck LLC in the United States is hiring an Immigration Case Assistant to support a dynamic legal team by managing immigration case workflows and delivering high quality client support. In this role, you will organize legal documents, coordinate communications, and assist with critical filings that impact case outcomes.

You will also triage inquiries, draft forms, schedule consultations, and maintain organized client records with confidentiality in a fast-paced, structured environment.

Qualifications

• Bachelor of Law or related academic background preferred; no active attorney licensing required.
• Experience in immigration law, legal support, or case management preferred.
• Strong written English communication skills required.
• Portuguese communication skills are a strong plus.

Responsibilities

• Draft recommendation letters and assist in preparing submission materials.
• Triage client inquiries and determine appropriate next steps.
• Support case package assembly and preparation for filing.
• Handle inbound and outbound communication, including message taking.
• Maintain professionalism and client service in all interactions.
• Manage immigration case files and maintain organized client records.
• Draft immigration forms and prepare supporting legal documentation.
• Schedule consultations and manage calendars effectively.
• Manage email communications and ensure timely follow up with clients.
• Conduct legal research as instructed to support case preparation.

Skills

English proficiency

Portuguese proficiency

Organizational skills

Attention to detail

Client service mindset

Education

Bachelor of Law or related background

Tools

Google Workspace

Google Calendar

Google Chat

MyCase Chat

CRM systems

Elevate VoIP

Job description

Job Duck LLC in the United States is hiring an Immigration Case Assistant to support a dynamic legal team by managing immigration case workflows and delivering high quality client support. In this role, you will organize legal documents, coordinate communications, and assist with critical filings that impact case outcomes.

You will also triage inquiries, draft forms, schedule consultations, and maintain organized client records with confidentiality in a fast-paced, structured environment.