Remote Immigration Admin & Case Specialist

Jobgether; United States; On-site; USD 13,000 - 14,000; Full time

Job summary

Jobgether is seeking an Immigration Administrative Assistant for a fully remote role based in the United States. You will support an immigration law practice with case management, document preparation, and client communication, coordinating with attorneys and teams to move cases efficiently.

The ideal candidate has at least 1 year of immigration admin experience, fluency in English and Portuguese, and strong organizational and communication skills.

Qualifications

• At least 1 year of immigration administrative experience.
• Fluency in English and Portuguese.
• Proven customer service and professional communication skills.
• Experience with case management and legal documents.
• Ability to learn new software and procedures quickly.

Responsibilities

• Provide professional, empathetic, and responsive customer service throughout the client journey.
• Communicate with clients by phone, email, and messaging platforms while maintaining confidentiality.
• Assess and triage client needs, ensuring appropriate follow-up and timely support.
• Monitor immigration cases, track progress, and maintain organized records in case management systems.
• Draft and prepare immigration forms using Docketwise and assist with other legal documents and materials.
• Coordinate with attorneys to ensure case activities are completed accurately and on schedule.
• Schedule client consultations and maintain accurate calendars.

Skills

Bilingual English/Portuguese

Immigration law experience

Customer service

Organizational skills

Tools

MyCase

Docketwise

Gmail

Google Calendar

Google Chat

Elevate

Job description

Jobgether is seeking an Immigration Administrative Assistant for a fully remote role based in the United States. You will support an immigration law practice with case management, document preparation, and client communication, coordinating with attorneys and teams to move cases efficiently.

The ideal candidate has at least 1 year of immigration admin experience, fluency in English and Portuguese, and strong organizational and communication skills.