Remote IAM Identity & Access Management SME (Contract)

Raas Infotek LTD; United States; Remote; USD 96,000 - 152,000; Full time

Job summary

Raas infotek corporation is seeking an IAM Subject Matter Expert for Microsoft Entra Identity & Access Management. This remote contract role focuses on leading incident resolution, mentoring teams, and enforcing change management in an IAM environment.

You will drive operational excellence using CyberArk PAM tools, participate in stakeholder discussions, and prepare detailed reports to inform senior leadership on trends and improvements.

Qualifications

• Proven experience in IAM project management and CyberArk PAM implementations.
• Strong analytical skills emphasizing incident resolution and performance reporting.
• Excellent communication and presentation skills for stakeholder engagement.

Responsibilities

• Ensure on-time resolution and quality compliance of escalated IAM incidents per SLAs.
• Mentor team on CyberArk PAM implementations and maintain SOPs/documentation.
• Validate change orders and participate in capacity planning to optimize resources.

Skills

Iam Project Management

CyberArk PAM

Incident Resolution

Stakeholder Communication

Change Management

Capacity Planning

Tools

CyberArk Vault

CyberArk Pvwa

CyberArk CPM

CyberArk Psm

Microsoft Entra

Job description

Raas infotek corporation is seeking an IAM Subject Matter Expert for Microsoft Entra Identity & Access Management. This remote contract role focuses on leading incident resolution, mentoring teams, and enforcing change management in an IAM environment.

You will drive operational excellence using CyberArk PAM tools, participate in stakeholder discussions, and prepare detailed reports to inform senior leadership on trends and improvements.