IAM -Microsoft Entra Identity & Access Management

Danta Technologies; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare insurance

Paid holidays

Paid sick leave

Job summary

Danta Technologies is seeking an IAM Subject Matter Expert to oversee Microsoft Entra Identity & Access Management. This remote contract (6+ months) role focuses on incident resolution, governance, and operational excellence using CyberArk PAM.

You will mentor teams, drive change with stakeholders, and ensure high quality service delivery on-time. Candidates bring deep IAM project management experience, strong analytics, and excellent communication.

Qualifications

• Experience with CyberArk PAM and IAM project management in enterprise environments.
• Strong analytical, incident resolution, and performance reporting skills.
• Excellent communication and stakeholder engagement abilities.
• Familiarity with change management and capacity planning.

Responsibilities

• Ensure on-time resolution and quality of escalated IAM incidents using project management principles and CyberArk tools.
• Mentor team members, share best practices, and maintain SOPs and documentation.
• Validate change orders and conduct capacity planning to optimize resources.
• Participate in customer meetings to gather feedback and ensure satisfaction.
• Prepare root cause and trend analyses and present findings to stakeholders.

Skills

CyberArk PAM

IAM Project Management

Identity Management

Job description

Job Title: IAM -Microsoft Entra Identity & Access Management

Location: REMOTE

Mode: Contract (6+ Months)

PayRate: $40/hr on W2

Job Description

The Subject Matter Expert (Support & Ops) plays a critical role in managing and resolving escalated incidents within the Identity and Access Management (IAM) domain. This position ensures timely and quality compliance in incident resolution, while enhancing customer satisfaction through effective communication and mentoring. The SME will leverage their expertise in CyberArk PAM and IAM project management to drive operational excellence and facilitate strategic discussions with stakeholders.

Key Responsibilities

• Ensure On-Time Resolution And Quality Compliance Of Escalated Incidents By Applying Iam Project Management Principles And Cyberark Pam Tools, Adhering To Agreed Slas To Maintain Operational Efficiency.
• Mentor Team Members And Administrators By Sharing Best Practices In Cyberark Pam Implementations, While Preparing Standard Operating Procedures And Maintaining Comprehensive Documentation For Knowledge Sharing.
• Validate Change Order Implementation Plans And Human Error Compliance, While Engaging In Capacity Planning Activities To Optimize Resource Allocation And Operational Readiness.
• Actively Participate In Customer Meetings To Gather Feedback And Understand Issues Faced, Ensuring Positive Customer Experience And Satisfaction Through Effective Communication And Solution-Oriented Discussions.
• Validate Analyses Such As Root Cause And Trend Analysis, Preparing Detailed Reports To Present Findings And Recommendations To Key Business Stakeholders For Informed Decision-Making And Performance Improvement.

Skill Requirements

• Proficient In Iam Project Management Methodologies And Cyberark Pam (Vault, Pvwa, Cpm & Psm).
• Strong Analytical Skills With An Emphasis On Incident Resolution And Performance Reporting.
• Excellent Communication And Presentation Skills To Engage Effectively With Stakeholders.
• Familiarity With Change Management Processes And Capacity Planning Principles.

Must Have Skills

• CyberArk PAM
• IAM Project Management
• Identity Management

Notes

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.