Remote/Hybrid Client Intake Specialist — Uncapped Earnings

SMB Team; California (MO); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(K)

PTO

Job summary

SMB Team in Orange, California is seeking a Client Intake Specialist to guide potential clients through the initial steps of their family law matters. You will respond to inquiries, engage leads via calls, emails, and texts, and help convert qualified leads into clients.

Join a results-driven firm that offers a base salary of $60,000, uncapped bonuses, remote options (work from home or hybrid), and clear paths for advancement. No cold calling and a collaborative, high-energy environment.

Qualifications

• Previous sales experience preferred in professional services or law.
• Superior computer skills and data entry abilities.
• Ability to handle objections with compassion and skill.
• Articulate with advanced communication skills by phone and email drafting.
• Active listening with empathy and ability to guide clients to solutions.
• High level of personal accountability.
• High School Diploma or equivalent with self-directed work ethic.

Responsibilities

• Be the first friendly voice our clients hear; respond to inquiries promptly.
• Build connections with leads via calls, emails, and texts.
• Understand client needs and recommend firm services.
• Celebrate results, track progress, and share updates with the team.
• Highlight the firm’s value to help clients choose our services.
• Stay organized with accurate records and proven sales processes.
• Guide clients through onboarding with clear explanations and support.
• Keep client data secure in modern digital systems.
• Set high standards and be rewarded for exceeding quotas.

Skills

Sales experience

Communication skills

Data entry

Active listening

Accountability

Phone & email communication

Education

High School Diploma

Job description

SMB Team in Orange, California is seeking a Client Intake Specialist to guide potential clients through the initial steps of their family law matters. You will respond to inquiries, engage leads via calls, emails, and texts, and help convert qualified leads into clients.

Join a results-driven firm that offers a base salary of $60,000, uncapped bonuses, remote options (work from home or hybrid), and clear paths for advancement. No cold calling and a collaborative, high-energy environment.