Remote HVAC & Plumbing Office Manager - Dispatch Lead

DJH MECHANICAL CORP; United States; Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Flexible work from home

Job summary

DJH Mechanical Corp is hiring an Office Manager in the United States to coordinate dispatch and purchasing for HVAC and plumbing services. The role focuses on staying organized, handling inquiries, and ensuring timely job completion with our technical team.

The ideal candidate has strong communication skills, is highly organized, and comfortable multitasking in a fast-paced environment. Flexible work-from-home options are available as part of our operations support.

Qualifications

• High school diploma or GED required.
• Minimum 5 years of dispatch and/or purchasing experience.
• Excellent typing and data entry skills.
• Strong verbal and written communication skills.
• Highly organized with ability to multitask and prioritize.
• Able to work in a fast-paced environment and adapt to changing priorities.
• Proficiency with scheduling software and Microsoft Office.
• Familiarity with HVAC and plumbing terms is desirable.

Responsibilities

• Receive requests and inquiries from customers and internal teams.
• Schedule and dispatch technicians to customer sites based on priority, availability, and skill set.
• Coordinate with technicians to ensure timely completion of jobs.
• Track and update tickets with accurate documentation of requests and progress.
• Communicate with customers regarding appointments and delays.
• Collaborate with internal team to address customer and technician needs.

Skills

Highly organized

Dispatch experience

Purchasing experience

Communication skills

Time management

Scheduling software

Microsoft Office

Education

High school diploma / GED

Tools

Scheduling software

Microsoft Office Suite

Job description

DJH Mechanical Corp is hiring an Office Manager in the United States to coordinate dispatch and purchasing for HVAC and plumbing services. The role focuses on staying organized, handling inquiries, and ensuring timely job completion with our technical team.

The ideal candidate has strong communication skills, is highly organized, and comfortable multitasking in a fast-paced environment. Flexible work-from-home options are available as part of our operations support.