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Benefits offered by this job
Competitive salary
Benefits package
Opportunity for growth
Job summary
A facilities management provider is seeking an individual for the HVAC service role in Chesapeake, Virginia. You will be responsible for managing HVAC work orders, communicating with service providers and customers, and prioritizing tasks using Excel. The ideal candidate has an Associate's Degree, two years of experience in facilities maintenance, and strong communication and technical skills. A professional demeanor and reliability are essential for success in this role.
Qualifications
Minimum of two years’ experience in facilities maintenance, property management, or customer service required.
Experience in managing commercial HVAC service delivery required.
Responsibilities
Responsible for all aspects pertaining to designated customer account.
Conduct telephonic and electronic follow-up for HVAC work orders.
Manipulates Excel work order data to prioritize communication.
Communicate regularly with service providers on work order updates.
Coordinates with account teams on work order escalations.
Skills
Advanced proficiency in MS Windows Applications
Good writing skills
Critical thinking
Problem-solving
Effective communication
Education
Associates Degree or equivalent experience
Tools
MS Excel
MS Word
Job description
A facilities management provider is seeking an individual for the HVAC service role in Chesapeake, Virginia. You will be responsible for managing HVAC work orders, communicating with service providers and customers, and prioritizing tasks using Excel. The ideal candidate has an Associate's Degree, two years of experience in facilities maintenance, and strong communication and technical skills. A professional demeanor and reliability are essential for success in this role.