Remote HUD Housing Counselor - Training Included

Navicore Solutions Inc; United States; Remote; USD 57,308,000 - 66,125,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Generous paid time off

Student Loan Forgiveness Opportunities

Job summary

Navicore Solutions is seeking a Housing Counselor to support homeowners remotely nationwide. The role involves educating clients on financial products, delivering program guidelines, and maintaining accurate client data.

Training is conducted remotely, and the position offers full-time hours with a structured schedule. The ideal candidate will have strong communication, time management, and call-center experience, with a High School Diploma and HUD certification within 30 days of hire.

Qualifications

• High School Diploma or equivalent required.
• HUD Housing Counselor Certification within 30 days of hire (training materials provided).
• Strong punctuality and dependable attendance required.
• Strong verbal communication and interpersonal skills.
• Proficient in Microsoft Word and Excel, typing at least 40 wpm.

Responsibilities

• Provide housing counseling to referred homeowners.
• Educate homeowners on financial products and align their goals.
• Deliver clear client education and program guidelines.
• Maintain client data accurately in systems.
• Conduct high-volume inbound and outbound calls with clients.

Skills

Communication skills

Customer service

Call center experience

Time management

Typing 40 wpm

MS Word/Excel

Education

High School Diploma

HUD Housing Counselor Certification

Tools

Microsoft Word

Microsoft Excel

Job description

Navicore Solutions is seeking a Housing Counselor to support homeowners remotely nationwide. The role involves educating clients on financial products, delivering program guidelines, and maintaining accurate client data.

Training is conducted remotely, and the position offers full-time hours with a structured schedule. The ideal candidate will have strong communication, time management, and call-center experience, with a High School Diploma and HUD certification within 30 days of hire.