Remote HR Assistant – Classification & Talent Support

Immigration and Customs Enforcement; Irving (TX); Hybrid; USD 44,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Thrift Savings Plan

Flexible Spending Account

Paid federal holidays

Telework eligible

Tuition reimbursement

Job summary

Immigration and Customs Enforcement in Irving, Texas, seeks a Human Resources Assistant (Classification) to support the Office of Human Capital with duties spanning customer outreach, data analysis, and the development of desk guides and SOPs.

The role emphasizes open communication, problem solving, and adherence to agency policies; telework is allowed under DHS guidelines. Applications close 2026-10-14, with eligibility through the Fed Transition path.

Qualifications

• Building relationships with customers through open communication.
• Assist with desk guides, SOPs, and reference materials for Classification Unit.
• Researching and analyzing data to determine extent of customer problems and identify resolutions.

Responsibilities

• Respond to inquiries concerning Classification processing procedures, citing policy when available.
• Provide links to information and guidance as needed.
• The first 50 applicants will receive first consideration.
• Additional applicants may be considered upon management's request.

Skills

Communication

Data analysis

Policy interpretation

Job description

Immigration and Customs Enforcement in Irving, Texas, seeks a Human Resources Assistant (Classification) to support the Office of Human Capital with duties spanning customer outreach, data analysis, and the development of desk guides and SOPs.

The role emphasizes open communication, problem solving, and adherence to agency policies; telework is allowed under DHS guidelines. Applications close 2026-10-14, with eligibility through the Fed Transition path.