Remote HPC Field Technician

Zerto; Tennessee; On-site; USD 63,000 - 145,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an HPC Technical Consultant to perform on-site repair and maintenance in Memphis, TN, with a remote/teleworker designation. The role requires US citizenship and offers a substantial salary range.

You will work standard hours, coordinate with tickets, and collaborate with teams using multiple communication tools. The position emphasizes hands-on hardware tasks, familiarity with datacenter hardware, and continuous training in compute, network, and storage

Qualifications

• HS graduate
• Strong mechanical aptitude
• Familiarity with hand tools
• Experience with computer hardware and datacenters preferred

Responsibilities

• Perform on-site repair and maintenance activities on HPC compute, network, and storage hardware
• Review tickets for hardware actions needed and claim for action
• Interact with ticket system to document actions taken and pass ticket to next step
• Complete training on specialized compute hardware, network, and storage components
• Read system documentation and diagrams to identify specified components within system
• Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack
• Perform hardware actions, e.g. component replacement from spares
• Operate hand tools and low-power tools (e.g. battery power screwdriver)
• Select proper tools and maintain tools in organized way on site
• Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person
• Occasionally operate pallet jack to move inventory from one place to another within site
• Occasionally assist with system installation activities
• Interface with parts inventory manager if applicable
• Experience with Motivair and Vertiv CDU.

Skills

Mechanical aptitude

Hand tools

Datacenter hardware experience

Education

HS graduate

Tools

Motivair CDU

Vertiv CDU

Job description

Hewlett Packard Enterprise is seeking an HPC Technical Consultant to perform on-site repair and maintenance in Memphis, TN, with a remote/teleworker designation. The role requires US citizenship and offers a substantial salary range.

You will work standard hours, coordinate with tickets, and collaborate with teams using multiple communication tools. The position emphasizes hands-on hardware tasks, familiarity with datacenter hardware, and continuous training in compute, network, and storage