Remote Hotel & Resort Reservations Specialist – Entry Level

Network Travel Careers; Georgia; Remote; USD 21,000 - 28,000; Full time

Benefits offered by this job

Remote work

Travel industry training

Hotel discounts

Mentorship

Growth opportunities

Job summary

Destination Knot is seeking a motivated Online Hotel and Resort Reservationist to assist clients with research, reservations, and travel support from home. This entry-level role requires a passion for travel and strong communication.

No prior travel industry experience is required; training is provided. You will use booking platforms and supplier tools, deliver excellent service via email, chat, and phone, and help travelers plan memorable getaways.

Qualifications

• No prior travel industry experience required—training provided.
• Strong communication and customer service skills.
• Basic computer proficiency and willingness to learn booking systems.
• High attention to detail and ability to stay organized.
• Positive attitude, professionalism, and reliability.
• Must be 18 years or older with access to a computer and stable internet connection.
• Passion for travel and helping others.

Responsibilities

• Assist clients with booking hotels and resorts for personal and group travel.
• Research and recommend accommodations based on client preferences.
• Confirm reservations and provide clients with necessary booking details and documentation.
• Handle questions, special requests, and reservation changes in a professional manner.
• Learn to navigate booking platforms and supplier tools efficiently.
• Provide outstanding customer service via phone, email, and messaging platforms.
• Stay informed about destination trends, hotel features, and current travel promotions.

Skills

Communication

Customer service

Computer basics

Attention to detail

Reliability

Travel passion

Job description

Destination Knot is seeking a motivated Online Hotel and Resort Reservationist to assist clients with research, reservations, and travel support from home. This entry-level role requires a passion for travel and strong communication.

No prior travel industry experience is required; training is provided. You will use booking platforms and supplier tools, deliver excellent service via email, chat, and phone, and help travelers plan memorable getaways.