Remote Hotel Reservations Specialist

Network Travel Careers; Seattle (WA); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Fully remote work

Training and development opportunities

Travel perks

Job summary

Network Travel Careers is seeking an Online Reservation Specialist for a fully remote role. You will assist clients with hotel and resort bookings, manage reservation details, and ensure a smooth process from inquiry to confirmation.

The position suits someone organized, detail-oriented, and passionate about travel, with experience in hospitality or customer service and comfort using online booking tools.

Qualifications

• Experience in hotel booking, hospitality, or customer service preferred.
• Strong communication and client-focused attitude.
• Detail-oriented with ability to manage multiple bookings.
• Familiar with online systems and booking platforms.
• Ability to work independently in a remote environment.
• Must be 18+ with a computer and reliable internet.
• Interest in travel and helping others plan stays.

Responsibilities

• Assist clients with booking hotels, resorts, and other accommodations online.
• Research lodging options based on destination, budget, and preferences.
• Process reservations, updates, and modifications accurately.
• Maintain organized records of bookings and confirmations.
• Communicate professionally with clients and supplier partners via email, phone, and chat.
• Stay informed on promotions, cancellation policies, and trends.
• Collaborate with team members to ensure client satisfaction throughout the booking process.

Skills

Customer service

Excellent communication

Attention to detail

Remote work ability

Multitasking

Job description

Network Travel Careers is seeking an Online Reservation Specialist for a fully remote role. You will assist clients with hotel and resort bookings, manage reservation details, and ensure a smooth process from inquiry to confirmation.

The position suits someone organized, detail-oriented, and passionate about travel, with experience in hospitality or customer service and comfort using online booking tools.