Remote Hotel Reservations & Planning Specialist

Network Travel Careers; Los Angeles (CA); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Training resources

Reservation tools access

Industry resources

Supportive environment

Knowledge expansion

Job summary

Network Travel Careers is hiring a Hotel Reservations Support Specialist to work remotely. You will research lodging options, assist clients with availability and bookings, and coordinate accommodations for vacation planning, providing personalized guidance throughout the process.

The role emphasizes strong communication, organization, and the ability to learn reservation systems. Training and resources will be provided, with access to reservation platforms and industry tools to support

Qualifications

• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Comfortable researching and comparing information online.
• Ability to work independently and manage time effectively.
• Basic computer and internet proficiency.
• Willingness to complete training and learn reservation systems.
• Previous hospitality, customer service, reservations, or related fields helpful but not required.
• Must be 18 years of age or older.

Responsibilities

• Research hotels, resorts, and accommodation options based on client preferences and needs.
• Assist clients with availability, reservation options, and booking details.
• Coordinate accommodations and related vacation components when requested.
• Review reservation information for accuracy prior to confirmation.
• Communicate professionally with clients throughout the planning and booking process.
• Assist with reservation updates, changes, and general questions.
• Maintain organized client and booking records.
• Utilize approved reservation platforms and industry resources.
• Stay informed about properties, destinations, promotions, and booking procedures.
• Provide attentive follow-up and personalized client service.

Skills

Communication

Customer service

Organization

Time management

Online research

Independence

Basic computer skills

Tools

Reservation platforms

Job description

Network Travel Careers is hiring a Hotel Reservations Support Specialist to work remotely. You will research lodging options, assist clients with availability and bookings, and coordinate accommodations for vacation planning, providing personalized guidance throughout the process.

The role emphasizes strong communication, organization, and the ability to learn reservation systems. Training and resources will be provided, with access to reservation platforms and industry tools to support