Remote Hotel Reservationist

LoveBound Destinations; Houston (TX); Remote; USD 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking company that specializes in creating unforgettable destination weddings for LGBTQ+ couples. As a Remote Hotel Reservationist, you will play a crucial role in managing hotel bookings, ensuring a seamless and personalized experience for clients. Your organizational skills and attention to detail will help craft travel itineraries that align with clients' unique needs and desires. Join a passionate team dedicated to celebrating love in all its forms, where your contributions will make a meaningful impact in the lives of couples seeking their dream weddings. If you thrive in a dynamic environment and are eager to deliver exceptional customer service, this role is perfect for you.

Qualifications

• High school diploma required; further education in hospitality preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Handle hotel booking inquiries via phone, email, and website.
• Maintain client records to personalize their travel experiences.

Skills

Organizational Skills

Communication Skills

Time Management

Problem-Solving Skills

Attention to Detail

Education

High School Diploma

Further Education in Hospitality or Travel

Tools

Hotel Booking Software

Microsoft Office Suite

Job description

LoveBound Destinations is on the lookout for an enthusiastic Remote Hotel Reservationist to join our team. This vital position is centered around managing hotel bookings for our clients, ensuring a tailored and seamless experience that matches their distinctive travel needs.

The perfect candidate is an energetic individual blessed with exceptional organizational prowess, an acute eye for detail, and adept at communicating effectively in both written and verbal forms.

Responsibilities:

• Hotel Reservations: Efficiently handle booking inquiries through phone, email, and our website, providing a fluid reservation process for our clients.
• Client Relations: Keep detailed records of client preferences and requirements to make their stay as personalized and enjoyable as possible.
• Vendor Coordination: Build and maintain positive relationships with hotels and other accommodation providers to obtain the best rates and accommodations for our clients.
• Travel Itinerary Planning: Help in crafting detailed travel itineraries by arranging hotel stays that are in harmony with clients' broader travel plans and desires.
• Special Requests Handling: Manage special requests for clients, including room upgrades, late checkouts, and organizing for special occasions, to enrich their travel experience.
• Feedback and Follow-Up: Connect with clients after their travels to gather feedback and address any issues, with the goal of continuously enhancing our service quality.

Requirements:

• High school diploma is required; further education in hospitality, travel, or a related field is preferred.
• Strong organizational, communication, and time-management skills.
• Demonstrated ability to work in a dynamic environment.
• A positive, high-energy attitude with a focus on customer satisfaction.
• Problem-solving skills and meticulous attention to detail.
• Knowledge of hotel booking software and proficiency in Microsoft Office Suite.

About LoveBound Destinations:

LoveBound Destinations specializes in creating unforgettable destination weddings for LGBTQ+ couples. With a deep commitment to celebrating love in all its forms, our expert team provides personalized wedding planning services that cater exclusively to the needs and dreams of same-sex couples. From idyllic beachfront vows under a setting sun to magical ceremonies in ancient castles, LoveBound Destinations ensures every detail reflects the unique love story of each couple. Our extensive network of LGBTQ+-friendly vendors and venues around the globe enables us to offer a myriad of breathtaking locations where love can be celebrated without boundaries. At LoveBound Destinations, we believe in crafting not just weddings, but moments of pure joy, inclusivity, and celebration that linger in the heart forever. Join us on a journey where love knows no limits, and every destination is a new beginning.

Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Internet Publishing