Remote Hospitality Standards Consultant

Terac; United States; Remote; Full time

Job summary

Terac is seeking an independent contractor for a fully remote qualitative interview focused on hospitality service standards and guest experience management. You will walk through daily workflows for guest experiences and property operations, detailing methods to enforce and measure service quality among staff.

The role emphasizes discussing operational scenarios and decision-making processes, with work performed remotely on a flexible schedule.

Qualifications

• Active professional in the hospitality sector focusing on guest experience or operations.
• Direct involvement in defining or upholding service standards at your property.
• Comfortable discussing daily operational workflows and staff management strategies.

Responsibilities

• Participate in a remote qualitative interview regarding hospitality service standards.
• Walk us through your daily workflow for managing guest experiences and property operations.
• Detail the methods you use to enforce and measure service quality among staff.
• React to operational scenarios and explain your decision-making process.

Job description

Terac is seeking an independent contractor for a fully remote qualitative interview focused on hospitality service standards and guest experience management. You will walk through daily workflows for guest experiences and property operations, detailing methods to enforce and measure service quality among staff.

The role emphasizes discussing operational scenarios and decision-making processes, with work performed remotely on a flexible schedule.