Remote Hospitality Reservations Specialist | Flexible Schedule

Destinationknot; Seattle (WA); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work

Comprehensive training

Mentorship

Performance-based income

Travel discounts

Growth opportunities

Job summary

Destinationknot is seeking friendly Hospitality Customer Service Representatives for hotel reservations in a fully remote role. You will help clients select, book, and manage hotel stays with a focus on accurate information and seamless service.

Join a flexible, training-rich environment with access to industry tools, supportive teammates, and travel discounts. Ideal for those who enjoy travel, strong communication, and the ability to work independently from home.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor with attention to detail.
• Ability to work independently and juggle multiple tasks.
• Basic computer proficiency and reliable internet connection.
• Interest in hospitality, travel, and creating memorable guest experiences.
• Previous experience in customer service or reservations is a plus but not required.

Responsibilities

• Understand client hotel needs, preferences, and budgets.
• Provide information about hotel options, pricing, and amenities.
• Assist with making and managing reservations.
• Maintain records of client interactions and bookings.
• Respond to inquiries promptly via phone, email, or online platforms.
• Collaborate with team to ensure client satisfaction.
• Stay current on travel trends and hotel offerings.

Skills

Strong communication

Customer service

Attention to detail

Independent work

Basic computer skills

Tools

Booking systems

Job description

Destinationknot is seeking friendly Hospitality Customer Service Representatives for hotel reservations in a fully remote role. You will help clients select, book, and manage hotel stays with a focus on accurate information and seamless service.

Join a flexible, training-rich environment with access to industry tools, supportive teammates, and travel discounts. Ideal for those who enjoy travel, strong communication, and the ability to work independently from home.