Remote Hospitality Reservations Specialist

Wanderwell Collective; Seattle (WA); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible remote work

Training & tools access

Supportive team culture

Job summary

Wanderwell Collective in the United States is seeking friendly, detail-oriented Hospitality Customer Service Representatives to assist clients with hotel reservations. This fully remote role offers flexible scheduling and the opportunity to help clients book memorable accommodations.

You will communicate with clients to understand needs, provide hotel options, and manage bookings using industry tools. No prior reservations experience required; training and mentorship are provided, with

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor with attention to detail.
• Ability to work independently and manage multiple tasks.
• Basic computer proficiency and reliable internet connection.

Responsibilities

• Communicate with clients to understand their hotel needs, preferences, and budgets.
• Provide accurate information about hotel options, pricing, and amenities.
• Assist clients with making and managing reservations.
• Maintain accurate records of client interactions and bookings.
• Respond to inquiries promptly and professionally via phone, email, or online platforms.
• Collaborate with team members to ensure client satisfaction.
• Stay current on travel trends, hotel offerings, and industry updates.

Skills

Communication skills

Customer service

Independent work

Tools

Booking systems

Job description

Wanderwell Collective in the United States is seeking friendly, detail-oriented Hospitality Customer Service Representatives to assist clients with hotel reservations. This fully remote role offers flexible scheduling and the opportunity to help clients book memorable accommodations.

You will communicate with clients to understand needs, provide hotel options, and manage bookings using industry tools. No prior reservations experience required; training and mentorship are provided, with