Remote Hospitality Experience Designer

Sunkissedgetaways; Miami Beach (FL); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Fully remote work

Comprehensive onboarding

Continuing education

Access to professional systems

Job summary

Sunkissedgetaways is seeking a personable Hospitality Experience Coordinator to help clients research services, coordinate arrangements, and ensure a seamless journey from initial inquiry to completion.

The role suits someone who enjoys customer service, organization, research, and guiding clients through diverse options based on individual needs. Remote position with onboarding and ongoing learning opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer-service mindset.
• High attention to detail.
• Good organization and time-management abilities.
• Comfortable researching information online.
• Ability to learn new digital platforms and systems.
• Reliable, professional, and responsive.
• Previous hospitality, customer service, reservations, or related experience is helpful but not required.

Responsibilities

• Gather information about client preferences and requests.
• Research accommodations, activities, transportation, and other available services.
• Assist with coordinating reservations and related arrangements.
• Communicate important information and updates to clients.
• Review confirmations and details for accuracy.
• Assist with modifications and special requests.
• Maintain organized client records and documentation.
• Follow up on outstanding information and upcoming arrangements.
• Coordinate with hospitality and service providers when needed.
• Provide responsive and professional client support.

Skills

Communication

Customer service

Attention to detail

Organization

Time management

Online research

Adaptability

Hospitality experience

Job description

Sunkissedgetaways is seeking a personable Hospitality Experience Coordinator to help clients research services, coordinate arrangements, and ensure a seamless journey from initial inquiry to completion.

The role suits someone who enjoys customer service, organization, research, and guiding clients through diverse options based on individual needs. Remote position with onboarding and ongoing learning opportunities.