Remote Hospitality Experience Concierge

Sunkissedgetaways; Miami (FL); A distancia; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Onboarding & training

Descripción de la vacante

Sunkissedgetaways is seeking a personable and detail-oriented Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and guiding them from the initial request through completion.

This fully remote role emphasizes customer service, organization, and research to tailor options to each client’s needs, ensuring a smooth experience from start to finish.

Formación

• Excellent communication and interpersonal skills.
• Strong customer-service mindset.
• High attention to detail.
• Good organization and time-management abilities.
• Comfortable researching information online.
• Ability to learn new digital platforms and systems.
• Reliable, professional, and responsive.

Responsabilidades

• Gather information about client preferences and requests.
• Research accommodations, activities, transportation, and other available services.
• Assist with coordinating reservations and related arrangements.
• Communicate important information and updates to clients.
• Review confirmations and details for accuracy.
• Assist with modifications and special requests.
• Maintain organized client records and documentation.
• Follow up on outstanding information and upcoming arrangements.
• Coordinate with hospitality and service providers when needed.
• Provide responsive and professional client support.

Conocimientos

Communication

Customer service

Attention to detail

Organization

Time management

Online research

Digital literacy

Professionalism

Descripción del empleo

Sunkissedgetaways is seeking a personable and detail-oriented Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and guiding them from the initial request through completion.

This fully remote role emphasizes customer service, organization, and research to tailor options to each client’s needs, ensuring a smooth experience from start to finish.