Remote Hospitality Coordinator – Reservations & Guest Representative

Network Travel Careers; Las Vegas (NV); Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Flexible remote

Booking tools training

Mentorship

Travel discounts

Professional development

Job summary

Destination Knot is seeking Remote Hospitality Coordinators to support reservations and guest care. You will assist clients with bookings, manage changes, and ensure a smooth experience from inquiry to post-stay follow-up.

The role emphasizes excellent communication, strong organization, and the ability to work independently in a fully remote environment with access to industry tools and resources. Training and mentorship are provided.

Qualifications

• Strong communication and customer service skills.
• Able to manage multiple bookings with accuracy.
• Familiarity with booking systems is a plus.

Responsibilities

• Coordinate hotel reservations and travel-related bookings.
• Provide clients with details about accommodations, amenities and availability.
• Handle changes, modifications and special requests promptly and professionally.
• Communicate with guests via phone, email, and online platforms in a friendly manner.
• Maintain accurate booking records and client profiles.
• Collaborate with team members to ensure exceptional guest experiences.
• Stay current on hospitality trends, destinations and supplier offerings.

Skills

Excellent communication

Customer service

Organizational skills

Independent work

Job description

Job Title: Remote Hospitality Coordinator – Reservations & Guest Support

Job Type: Flexible Schedule | Remote Work

About Us

Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail.

Position Overview

We are seeking motivated and detail-oriented individuals to join our team as Remote Hospitality Coordinators focusing on reservations and guest support. In this role, you will assist clients with booking travel accommodations, managing reservations, and ensuring a smooth and enjoyable experience from the moment they inquire until the end of their stay.

Key Responsibilities

• Coordinate hotel reservations and other travel-related bookings
• Provide clients with accurate details about accommodations, amenities, and availability
• Handle changes, modifications, and special requests promptly and professionally
• Communicate with guests via phone, email, and online platforms in a friendly and helpful manner
• Maintain accurate booking records and client profiles
• Collaborate with team members to ensure exceptional guest experiences
• Stay current on hospitality trends, travel destinations, and supplier offerings

Requirements

• Excellent communication and customer service skills
• Strong organizational abilities with attention to detail
• Ability to work independently and manage multiple client requests
• Basic computer proficiency and a reliable internet connection
• Interest in hospitality and travel services
• Prior experience in hospitality, customer service, or reservations is a plus but not required

What We Offer

• Flexible, fully remote work environment
• Training and access to industry booking tools and resources
• Supportive team culture and mentorship
• Income-earning possibilities based on performance
• Travel discounts and industry perks
• Professional development and growth opportunities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.