Remote Hospitality Coordinator

ExploreMore with Fran; New York (NY); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading hospitality organization is seeking a passionate Hospitality Coordinator to enhance guest experiences. This role involves managing bookings, coordinating services, and ensuring guest satisfaction. Ideal candidates are detail-oriented team players with strong communication skills. Opportunities for growth and a collaborative environment await the right applicant.

Benefits

Competitive pay with performance-based incentives

Flexible work schedule

Opportunities for career growth

Discounts on hospitality services

Collaborative and dynamic work environment

Qualifications

• Passion for hospitality and providing excellent customer service.
• Ability to manage multiple tasks and remain calm under pressure.

Responsibilities

• Manage guest bookings, inquiries, and reservations.
• Coordinate guest services, including check-ins and check-outs.
• Handle guest feedback and resolve issues.

Skills

Communication

Organizational skills

Customer service

Tools

Office software

Reservation systems

Job description

Title: Hospitality Coordinator – Join Our Team and Deliver Exceptional Guest Experiences

**Are you passionate about hospitality and customer service? We are looking for a dedicated Hospitality Coordinator to join our team and ensure our guests have a seamless, memorable experience from start to finish. If you love working with people and have an eye for detail, this is the perfect opportunity for you.

About Us: We are a leading hospitality organization committed to providing exceptional services to our guests. As a Hospitality Coordinator, you will play a key role in managing day-to-day operations, helping to coordinate guest services, and ensuring all aspects of their stay are handled smoothly.

Responsibilities:

• Manage guest bookings, inquiries, and reservations, ensuring all details are accurate and up-to-date.
• Coordinate guest services, including check-ins, check-outs, and any special requests during their stay.
• Assist in organizing events, meetings, and special accommodations for guests.
• Maintain a positive, friendly, and professional demeanor while interacting with guests.
• Communicate effectively with team members to ensure high standards of service are met.
• Handle guest feedback, resolve issues, and ensure satisfaction throughout their stay.
• Perform general administrative tasks, including filing and record keeping, to support operations.

• Passion for hospitality and providing excellent customer service.
• Strong communication and organizational skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency in using office software and reservation systems.
• Previous experience in hospitality or customer service is a plus but not required.
• Ability to manage multiple tasks and remain calm under pressure.

• Competitive pay with performance-based incentives.
• Flexible work schedule, with both part-time and full-time options available.
• Opportunities for career growth within a supportive team.
• Discounts on hospitality services and partner offerings.
• Collaborative and dynamic work environment.

How to Apply: If you’re passionate about hospitality and helping others enjoy their stay, we’d love to hear from you. Apply today to join our team as a Hospitality Coordinator and make a positive impact on our guests' experiences!