Remote Hospitality Coordinator

ExploreMore with Fran; Charlotte (NC); Remote; USD 30,000 - 60,000; Full time

Job summary

ExploreMore with Fran is seeking a Hospitality Coordinator to ensure exceptional guest experiences in Charlotte, NC. This entry-level position involves managing guest services, coordinating bookings, and maintaining a professional demeanor. Ideal candidates will be passionate about hospitality and customer service and can thrive in a dynamic environment.

Benefits

Flexible work schedule

Performance-based incentives

Career growth opportunities

Discounts on hospitality services

Collaborative work environment

Qualifications

• Passion for hospitality and providing excellent customer service.
• Strong communication and organizational skills.
• Ability to manage multiple tasks and remain calm under pressure.

Responsibilities

• Manage guest bookings, inquiries, and reservations.
• Coordinate guest services including check-ins and check-outs.
• Assist in organizing events and meetings for guests.

Skills

Customer service

Communication

Organizational skills

Job description

4 days ago Be among the first 25 applicants

ExploreMore with Fran provided pay range

This range is provided by ExploreMore with Fran. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30,000.00/yr - $60,000.00/yr

Title: Hospitality Coordinator - Join Our Team and Deliver Exceptional Guest Experiences

• Are you passionate about hospitality and customer service? We are looking for a dedicated Hospitality Coordinator to join our team and ensure our guests have a seamless, memorable experience from start to finish. If you love working with people and have an eye for detail, this is the perfect opportunity for you
  
  
  

About Us: We are a leading hospitality organization committed to providing exceptional services to our guests. As a Hospitality Coordinator, you will play a key role in managing day-to-day operations, helping to coordinate guest services, and ensuring all aspects of their stay are handled smoothly.

Responsibilities:

• Manage guest bookings, inquiries, and reservations, ensuring all details are accurate and up-to-date.
• Coordinate guest services, including check-ins, check-outs, and any special requests during their stay.
• Assist in organizing events, meetings, and special accommodations for guests.
• Maintain a positive, friendly, and professional demeanor while interacting with guests.
• Communicate effectively with team members to ensure high standards of service are met.
• Handle guest feedback, resolve issues, and ensure satisfaction throughout their stay.
• Perform general administrative tasks, including filing and record keeping, to support operations
  
  
  

Requirements

• Passion for hospitality and providing excellent customer service.
• Strong communication and organizational skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency in using office software and reservation systems.
• Previous experience in hospitality or customer service is a plus but not required.
• Ability to manage multiple tasks and remain calm under pressure
  
  
  

Benefits

• Competitive pay with performance-based incentives.
• Flexible work schedule, with both part-time and full-time options available.
• Opportunities for career growth within a supportive team.
• Discounts on hospitality services and partner offerings.
• Collaborative and dynamic work environment.
  
  
  

How to Apply: If you're passionate about hospitality and helping others enjoy their stay, we'd love to hear from you. Apply today to join our team as a Hospitality Coordinator and make a positive impact on our guests' experiences!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  IT Services and IT Consulting

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