Remote Hospice Call Center Nurse - Night Shift

Alive; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexibility for remote work

Job summary

Alive is seeking a Remote Registered Nurse for after-hours call center triage and on-call visits in the Nashville, TN area. The role delivers compassionate telephone support and clinical guidance between 11:00 pm and 7:00 am, with occasional in-home crisis or death visits as patient needs dictate.

The RN must hold an active Tennessee license, with at least one year of nursing experience; BSN preferred. Hospice or home health background is advantageous, and weekend coverage is required.

Qualifications

• RN license required (Tennessee).
• BSN preferred.
• Minimum of one year nursing experience.
• Hospice/Oncology/Home Health/Long-Term Care experience preferred.

Responsibilities

• Perform after-hours triage using nursing judgment to assess patient needs.
• Receive and manage after-hours calls, providing clinical guidance and emotional support.
• Plan care interventions and dispatch on-call nurses for in-person visits.
• Provide telephone support to families at time of death and follow-up per protocol.
• Serve as a resource for on-call staff.
• Ensure accurate triage documentation in patient records.
• Communicate patient status changes to the primary nurse and care team.
• Notify on-call administrator of significant issues or barriers.
• Adhere to agency policies and regulatory requirements.
• Communicate interventions and outcomes to triage nurse and team.
• Interact with physicians as needed for patient care and symptom management.
• Support care plan goals and outcome management.
• Participate in planning and evaluation of patient services.
• Attend meetings and trainings as requested.
• Cover additional after-hours needs when the office is closed.

Skills

After-hours triage

Patient care

Telephone support

Clinical guidance

Education

RN license

BSN preferred

Job description

Alive is seeking a Remote Registered Nurse for after-hours call center triage and on-call visits in the Nashville, TN area. The role delivers compassionate telephone support and clinical guidance between 11:00 pm and 7:00 am, with occasional in-home crisis or death visits as patient needs dictate.

The RN must hold an active Tennessee license, with at least one year of nursing experience; BSN preferred. Hospice or home health background is advantageous, and weekend coverage is required.