Remote HMIS Support Specialist for Homeless Services
ICF Olson
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Job summary
ICF is seeking a Technical Support Specialist to administer and operate HMIS for a large Continuum of Care. You will troubleshoot HMIS issues, document solutions, and collaborate with HMIS leads and vendors to ensure a positive user experience for frontline workers.
The role requires experience with HMIS and related data systems, strong communication, and the ability to translate complex technical concepts to non-technical stakeholders.
Qualifications
- Bachelor’s degree in Data Analytics, CS, IS, public policy, planning, or related field.
Responsibilities
- Provide first- and second-level technical support to HMIS end users across the CoC.
Skills
Education
Tools
Job description
ICF is seeking a Technical Support Specialist to administer and operate HMIS for a large Continuum of Care. You will troubleshoot HMIS issues, document solutions, and collaborate with HMIS leads and vendors to ensure a positive user experience for frontline workers.
The role requires experience with HMIS and related data systems, strong communication, and the ability to translate complex technical concepts to non-technical stakeholders.
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