Remote Healthcare Solutions Consultant: Workflow Impact

Ladders; United States; Remote; USD 100.000 - 120.000; Vollzeit

Benefits dieser Stelle

Comprehensive health insurance

401(k) with employer match

Wellness stipend

Professional development reimbursement

Work from home stipend

Remote work flexibility

Flexible PTO

Paid parental leave

Zusammenfassung

Ladders is seeking a Client Services Consultant to join a leader in Technical Services, partnering with healthcare customers to uncover workflow challenges, shape future-state processes, and guide solution adoption. This role blends consulting, implementation support, and customer success in a healthcare technology environment.

The position is remote for US-based candidates, offering $100,000–$120,000 annually with comprehensive benefits and professional development opportunities.

Qualifikationen

• 5+ years in healthcare technology, consulting, implementation, or customer success.
• Strong consulting and solution design for complex workflows.
• Deep healthcare domain knowledge and healthcare tech experience.
• Experience with workflow transformation and organizational change.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple customer engagements with accountability.

Aufgaben

• Lead workflow discovery to assess customer needs and opportunities.
• Design future-state workflows using the company's solutions.
• Serve as a trusted advisor and subject matter expert.
• Manage solution workstreams and coordinate project deliverables.
• Guide customers through adoption of the company's solutions.
• Develop targeted strategies for workflow optimization and training.
• Collaborate on reusable workflow patterns and best practices.

Kenntnisse

Healthcare technology experience

Consulting and solution skills

Analytical problem-solving

Communication skills

Program/project management

Jobbeschreibung

Ladders is seeking a Client Services Consultant to join a leader in Technical Services, partnering with healthcare customers to uncover workflow challenges, shape future-state processes, and guide solution adoption. This role blends consulting, implementation support, and customer success in a healthcare technology environment.

The position is remote for US-based candidates, offering $100,000–$120,000 annually with comprehensive benefits and professional development opportunities.