Referral Specialist I

Sentara Health; Virginia Beach (VA); À distance; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

401(k) with employer match

Paid time off

Parental and family leave

Educational assistance

Student debt pay down

Bonus opportunities

Résumé du poste

Sentara Health in Virginia Beach is seeking a friendly customer service associate for the First (Days) shift. You will assist patients, schedule appointments, answer questions, and support front-desk operations in a healthcare setting, using Epic when needed.

Requirements include a High School Diploma and at least 1 year of customer service experience; medical terminology and Epic knowledge are preferred. Sentara offers competitive pay, comprehensive benefits, time off, and eligibility for

Qualifications

• High School Diploma required.
• 1 year of customer service experience required.
• Medical terminology experience and Epic knowledge preferred.

Connaissances

Customer service

Communication

Problem solving

Formation

High School Diploma

Outils

Epic Systems

Description du poste

City/State Virginia Beach, VA

Work Shift First (Days)

Overview:

Education: High School Diploma (required)

Experience: 1 year of customer service experience (required), Medical Terminology (preferred), Epic experience (preferred)

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.73 - $32.91 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits

• Caring For Your Family and Your Career- Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

Remote Work

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