Remote Health Insurance Support & Retention Specialist

Remote Jobs; Florida; Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

Acrisure is seeking a Remote Sales Support Associate for our health insurance call center. This seasonal, unlicensed role focuses on client retention and customer service. You will identify interested prospects and connect them with our licensed agents, while ensuring strict compliance with guidelines.

Responsibilities include client outreach, data entry in the CRM, and collaboration with cross-functional teams to support sales without quoting rates or discussing plan specifics.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of customer service or related experience.
• No active health or life insurance license required.
• Reliable internet and quiet home workspace needed.
• Bilingual English/Spanish is a plus.

Responsibilities

• Client Retention: reach out to clients via phone, email, and digital channels to generate interest.
• Customer Intake: collect basic contact information and non-regulated details for handoff to licensed staff.
• Data Management: log interactions accurately in the CRM system.
• Strict Compliance: do not quote rates or discuss specific plan benefits; avoid sales activity.

Skills

Verbal communication

Active listening

Empathy

CRM navigation

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

CRM platforms

Phone systems

Job description

Acrisure is seeking a Remote Sales Support Associate for our health insurance call center. This seasonal, unlicensed role focuses on client retention and customer service. You will identify interested prospects and connect them with our licensed agents, while ensuring strict compliance with guidelines.

Responsibilities include client outreach, data entry in the CRM, and collaboration with cross-functional teams to support sales without quoting rates or discussing plan specifics.