Remote Health Coach - Wellness & Behavior Change

Sharecare; Boston (MA); Remote; USD 29,000 - 34,000; Full time

Job summary

Sharecare is seeking a Remote Health Coach to engage members with education, motivation, and support to reach health goals. You will follow established workflows, document progress, and collaborate with a multi-disciplinary team.

The ideal candidate has a bachelor's in a health-related field, 1–2 years in a service role, and comfort with a coaching approach and data entry in our software platform. Evening shifts and rotating Saturdays are required.

Qualifications

• Bachelor's degree in health-related field required; NBHWC can substitute.
• 1-2 years of related experience; customer service preferred.
• Experience with benchmarks and contact center metrics.
• Proficiency in computer data entry and Microsoft Office.
• Ability to learn lifestyle topics (nutrition, exercise, sleep, etc.).

Responsibilities

• Participate in inbound and outbound coaching calls to engage participants.
• Provide individualized behavior change coaching using motivational interviewing.
• Coordinate delivery of services with a multi-disciplinary care team.
• Track progress and document outcomes in the system.
• Manage caseload and participate in team meetings.

Skills

Interpersonal skills

Communication skills

Motivational interviewing

Flexible shifts

Multitasking

Microsoft Office

Education

Bachelor's degree in health-related field

NBHWC certification substitute

Tools

Microsoft Office

Data entry software

Job description

Sharecare is seeking a Remote Health Coach to engage members with education, motivation, and support to reach health goals. You will follow established workflows, document progress, and collaborate with a multi-disciplinary team.

The ideal candidate has a bachelor's in a health-related field, 1–2 years in a service role, and comfort with a coaching approach and data entry in our software platform. Evening shifts and rotating Saturdays are required.