Remote Health Coach – NBC-HWC/CHES Certified

Sharecare; Hagåtña (GU); Remote; USD 30,000 - 34,000; Full time

Job summary

Sharecare is seeking Health Coaches to engage members via phone, provide behavior-change coaching, and support a multi-disciplinary care team. The role emphasizes structured training, adherence to schedules, and documenting progress. A NBHWC-certified training completion is required, with a board certification a plus.

The position is remote with flexible shifts (evenings) and rotating Saturdays, starting January 18, 2027, and compensation includes an hourly rate with certification bonuses.

Qualifications

• Completed NBHWC certified training required
• Active NBHWC board certification a plus
• Bachelor's degree in health-related field required (e.g., psychology, nutrition, exercise science)
• Experience with chat coaching is a plus
• Familiar with benchmarks and contact center metrics including adherence to schedule
• Proficient in data entry and Microsoft Office
• Able to coordinate telephonic communication while navigating software and data entry
• Knowledge of lifestyle topics such as smoking cessation, weight management, nutrition, exercise, stress reduction and sleep

Responsibilities

• Engage in telephonic calls (inbound/outbound) to inform and enroll participants
• Provide individualized behavior change coaching using motivational interviewing
• Reach out to members who are enrolled but not scheduled for a call
• Coordinate care delivery with nurses and external vendors
• Support operational aspects to meet customer requirements across multiple clients
• Maintain schedule and caseload to ensure member engagement
• Attend daily and monthly meetings to present findings
• Track member progress and program efficacy

Job description

Sharecare is seeking Health Coaches to engage members via phone, provide behavior-change coaching, and support a multi-disciplinary care team. The role emphasizes structured training, adherence to schedules, and documenting progress. A NBHWC-certified training completion is required, with a board certification a plus.

The position is remote with flexible shifts (evenings) and rotating Saturdays, starting January 18, 2027, and compensation includes an hourly rate with certification bonuses.