Remote Certified Health Coach – Wellness & Behavior Change

Sharecare; Concord (NH); Remote; USD 30,000 - 34,000; Full time

Job summary

Sharecare is seeking a Certified Health Coach to join a remote, full-time team. You will conduct telephonic coaching to educate, support, and motivate members, following established workflows and documentation standards. Training spans six weeks, with shifts typically from 10:30am–9:00pm CST, and every fourth Saturday work is required.

Hourly compensation is $21.50 or $25 with NBC-HWC/CHES certification. You will be part of a multidisciplinary care team supervised by Coaching Operations,

Qualifications

• Completed NBHWC-certified training program.
• Active NBHWC board certification is a plus.
• Bachelor's degree in health-related field (e.g., psychology, nutrition, exercise science).
• Experience delivering coaching via chat is a plus.
• Familiarity with benchmarks and contact-center metrics and adherence to schedules.
• Proficiency with data entry and Microsoft Office.

Responsibilities

• Participate in inbound and outbound telephonic coaching calls.
• Inform eligible participants about the program and enroll them.
• Provide behavior-change coaching to reduce high-risk behaviors.
• Reach out to enroled members who miss scheduled calls.
• Coordinate services with nurses and external vendors.
• Support operations to meet customer requirements.
• Adhere to schedules and maintain caseloads.
• Attend daily and monthly meetings to share insights.
• Track progress and efficacy of the program.

Skills

Interpersonal skills

Communication

Motivational interviewing

Coaching ability

Documentation software

Attention to detail

Flexible shifts

Education

NBHWC training program

NBHWC board certification (plus)

Bachelor's degree in health-related field

Tools

Microsoft Office

Documentation software

Job description

Sharecare is seeking a Certified Health Coach to join a remote, full-time team. You will conduct telephonic coaching to educate, support, and motivate members, following established workflows and documentation standards. Training spans six weeks, with shifts typically from 10:30am–9:00pm CST, and every fourth Saturday work is required.

Hourly compensation is $21.50 or $25 with NBC-HWC/CHES certification. You will be part of a multidisciplinary care team supervised by Coaching Operations,