Remote Growth Product Mentor – Part-Time Nanodegree

Udacity; United States; Remote; USD 34,000 - 48,000; Part time

Job summary

Udacity, now an Accenture company, seeks accelerator mentors to provide world‑class technical support to learners on their Nanodegree journey. You will meet weekly with students for 1:1 sessions, activities and deep dive sessions.

As a mentor, you will guide learners through course content, answer questions in the online forum, and help organize webinars and quizzes, while staying connected with Udacity representatives through Zoom and other channels.

Qualifications

• Fluency in English both written and spoken.
• 4+ years of related work experience.
• Experience teaching technical concepts and public speaking.
• Flexible to part-time external contractor role.

Responsibilities

• Provide technical support for students daily over an online community forum.
• Answer questions around course content over the forum and facilitate content for students who get stuck in learning.
• Participate in organizing community activities in coordination with the forum’s admin to ensure a fun and engaging learning environment and to help in improving students’ progress (such as online webinars, technical quizzes, technical challenges..etc)
• Share interesting extracurricular information over its dedicated categories, such as content-related news articles and useful resources to enrich the personal and professional aspects of the community
• Attend regular online meetings/ office hours with Udacity representatives through zoom, the online forum, or other medians if needed.
• Be responsive over close groups and discussions with Udacity representatives
• Encourage engagement through discussions, webinars, and technical activities.
• Redirect learners to appropriate support channels and elevate issues to the Mentor Operations team when needed.

Skills

English fluency

Mentoring

Public speaking

Technical aptitude

Education

Udacity Nanodegree

Tools

Zoom

Job description

Udacity, now an Accenture company, seeks accelerator mentors to provide world‑class technical support to learners on their Nanodegree journey. You will meet weekly with students for 1:1 sessions, activities and deep dive sessions.

As a mentor, you will guide learners through course content, answer questions in the online forum, and help organize webinars and quizzes, while staying connected with Udacity representatives through Zoom and other channels.