Remote Global Technology Service Delivery Lead

BeiGene, Ltd.

United States

On-site

USD 278,200 - 358,200

Full time

14 days+
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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits
401(k)
Paid Time Off

Job summary

BeiGene, Ltd. is looking for an Executive Director of Global Technology Service Delivery to oversee enterprise technology services. This role involves strategic leadership, ensuring compliance, and managing vendor relationships to optimize service delivery across global teams.

The ideal candidate has over 14 years of experience in technology service delivery, especially within the pharmaceutical or life sciences sectors. Responsibilities include driving digital transformation initiatives and establishing governance frameworks to support operational excellence.

Qualifications

  • At least 14+ years in technology service delivery leadership roles, with 8+ years in a global leadership capacity.
  • Strong background in the pharmaceutical or life sciences industry.
  • Expertise in managing global helpdesk and site support services.

Responsibilities

  • Define and execute the global technology strategy aligned with business objectives.
  • Lead global support services, ensuring high-quality, timely support.
  • Ensure adherence to data privacy and regulatory compliance requirements.

Skills

Leadership
Vendor management
Microsoft 365
ITSM platforms
Strategic thinking
Communication

Education

Bachelor's degree in Information Technology or related field
Advanced degree preferred

Tools

ServiceNow
Azure
MS Teams

Job description

BeiGene, Ltd. is looking for an Executive Director of Global Technology Service Delivery to oversee enterprise technology services. This role involves strategic leadership, ensuring compliance, and managing vendor relationships to optimize service delivery across global teams.

The ideal candidate has over 14 years of experience in technology service delivery, especially within the pharmaceutical or life sciences sectors. Responsibilities include driving digital transformation initiatives and establishing governance frameworks to support operational excellence.

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