Remote Global Logistics Analyst - International Quotes

Presidio Networked Solutions, LLC; Grand Rapids (MI); Remote; USD 70,000 - 97,000; Full time

Job summary

Presidio is seeking a Global Logistics Analyst to manage in-country quoting for international hardware, software, and services orders. This remote role collaborates with in-country partners and distributors to ensure accurate, timely quotes and smooth order fulfillment across 90+ countries, with a preference for EST.

The ideal candidate has 3+ years in global logistics, strong knowledge of export regulations, and hands-on experience with Salesforce and CCW.

Qualifications

• Bachelor's degree or equivalent combination of education, experience, and/or military service.
• 1-3 years' experience working in logistics or global business
• Familiarity with Salesforce a plus
• Familiarity with Cisco's CCW platform a plus
• Candidate would be a frontline problem-solver who can handle high-pressure situations
• Able to work independently with little supervision
• Adept at using Microsoft Office suite (Word, PowerPoint, Excel, and Outlook)

Responsibilities

• In-Country Quote Management: Process incoming in-country quote requests, gather required order and shipment details, and route requests to the appropriate in-country partner or distributor
• Partner & Distributor Relationship Management: Serve as point of contact for a portfolio of international partners and distributors, maintaining strong working relationships and escalating issues as needed
• Communication: Draft and send clear, professional quote requests to partners, and liaise with internal account teams, OEMs, and customers to provide status updates and resolve questions
• Quote Turnaround Tracking: Monitor quote requests against turnaround targets, follow up with partners on outstanding requests, and keep tracking records current and accurate
• Documentation: Maintain accurate records of quote requests, partner responses, pricing, and case status in Salesforce and supporting trackers
• Troubleshooting: Identify and resolve discrepancies in partner quotes (pricing, tax treatment, customs documentation, etc.) before they impact order fulfillment
• Country & Compliance Awareness: Apply country-specific requirements (tax treatment, import/export documentation, local partner requirements) accurately to each quote
• OEM Registration & Program Compliance: Follow OEM-specific registration and qualification processes (e.g., Dell Cross-Border registration) to confirm deal eligibility and route orders through the correct fulfillment path
• Stay up to date on global trade regulations and adapt quoting practices as international requirements change
• Assist with reviewing global sourcing orders for internal approvals

Skills

Problem solving under pressure

Independent worker

Microsoft Office

Salesforce familiarity

Cisco CCW familiarity

Education

Bachelor's degree or equivalent in related field

Tools

Salesforce

Cisco CCW

Job description

Presidio is seeking a Global Logistics Analyst to manage in-country quoting for international hardware, software, and services orders. This remote role collaborates with in-country partners and distributors to ensure accurate, timely quotes and smooth order fulfillment across 90+ countries, with a preference for EST.

The ideal candidate has 3+ years in global logistics, strong knowledge of export regulations, and hands-on experience with Salesforce and CCW.