Remote GI Medical Assistant: Outreach & Scheduling

Paycom; Southlake (TX); Remote; USD 25,000 - 36,000; Full time

Job summary

Paycom is seeking a remote Medical Assistant to support GI Alliance practices. You will outreach to patients, schedule visits, and document outcomes in the EHR, following approved scripts and HIPAA guidelines.

The role collaborates with office managers and care teams to resolve scheduling or access issues. Ideal candidates have 1+ year MA experience, an MA diploma or GED, and familiarity with Epic or similar EMR systems.

Qualifications

• Minimum one year of recent experience in a medical facility as a medical assistant.
• Graduate of a medical assistant program or equivalent; CMA/RMA/CCMA preferred.
• Experience with EHR scheduling and order entry; Gastroenterology a plus.

Responsibilities

• Outreach to lapse or overdue patients using approved scripts and cadences.
• Schedule office visits, verify transportation, and capture interpreter needs.
• Record outcomes in the practice EHR using standardized dispositions.
• Coordinate with practice offices and escalate access or insurance barriers.
• Ensure HIPAA compliance; route clinical questions to the care team.

Skills

Medical assistant

HIPAA compliance

Bilingual (English/Spanish)

EHR navigation

Remote work

Education

Medical Assistant diploma

GED or high school diploma

Tools

Epic

Job description

Paycom is seeking a remote Medical Assistant to support GI Alliance practices. You will outreach to patients, schedule visits, and document outcomes in the EHR, following approved scripts and HIPAA guidelines.

The role collaborates with office managers and care teams to resolve scheduling or access issues. Ideal candidates have 1+ year MA experience, an MA diploma or GED, and familiarity with Epic or similar EMR systems.