Remote GenAI Delivery Engineer (Forward-Deployed)

Nelnet; City of Albany (NY); Hybrid; USD 140,000 - 185,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with match

Employee stock purchase program

Tuition reimbursement

Paid time off

Job summary

Nelnet is seeking a Forward Deployed Engineer to bridge Nelnet’s GenAI delivery with higher education and SLED clients. You will scope solutions on the Gemini Enterprise Agent Platform, translate requirements, and manage a technical backlog while partnering with an Engagement Manager for commercial terms.

You will collaborate with engineers, ensure compliance considerations (FERPA, privacy laws), and advocate practical AI adoption within institutional constraints.

Qualifications

• Hands-on GenAI/agentic AI delivery for enterprises or institutions.
• Experience with Gemini Enterprise Platform components.
• Familiar with cloud data, compute, and compliance concepts for AI design.
• Google Cloud certification preferred.
• Experience in client-facing technical roles delivering AI/ML solutions.
• Higher education or SLED domain experience preferred.
• Ability to translate ambiguous requirements into a delivery backlog.
• Knowledge of FERPA and state privacy laws.
• Strong written and verbal communication, discovery facilitation.
• Ability to work cross-functionally with engineering teams.
• Comfortable in paired delivery model with Engagement Manager.

Responsibilities

• Lead technical discovery translating pain points into scoped use cases.
• Run requirements sessions with the Engagement Manager.
• Assess feasibility during pre-sales; Engagement Manager handles commercial.
• Build and maintain the delivery backlog for engineers.
• Prioritize backlog against timelines and dependencies.
• Bridge client commitments and internal delivery capacity.
• Validate solutions meet acceptance criteria.
• Identify data compliance requirements early.
• Flag data governance and security risks.
• Advise on feasible adoption paths in higher ed/SLED.
• Build trust with client stakeholders.
• Collaborate with engineering to ensure realistic delivery.

Skills

GenAI delivery

Gemini Enterprise

Cloud data concepts

Client-facing delivery

Stakeholder collaboration

Education

Google Cloud certification

Tools

Gemini Enterprise Agent Platform

Workspace Studio

Google Cloud

Job description

Nelnet is seeking a Forward Deployed Engineer to bridge Nelnet’s GenAI delivery with higher education and SLED clients. You will scope solutions on the Gemini Enterprise Agent Platform, translate requirements, and manage a technical backlog while partnering with an Engagement Manager for commercial terms.

You will collaborate with engineers, ensure compliance considerations (FERPA, privacy laws), and advocate practical AI adoption within institutional constraints.