Remote Gaming Tech Support Specialist (Part-Time)

ModSquad; United States; Remote; USD 25,000 - 33,000; Part time

Job summary

ModSquad is seeking a technical support agent to deliver top-tier assistance on a developer platform. The ideal candidate will have hands-on experience in technical customer support, familiarity with game engines, and strong data analysis skills. This remote role requires English fluency and a gamer mindset.

The position supports a 24/7 project with at least 20 hours per week. Knowledge of Salesforce/CRM and digital marketplaces is a plus, and the ability to analyze technical data will help

Qualifications

• Experience in technical customer support.
• Familiarity with game engines is a strong bonus.
• Experience with QA processes and testing in game development.
• Knowledge of digital marketplace platforms and CRM tools.
• Foundational scripting or programming concepts.

Skills

Attention to detail

Game engines

QA processes

3D asset moderation

Technical support

Marketplace platforms

Salesforce

CRM

Data analysis

Scripting basics

Gaming industry knowledge

English fluency

Job description

ModSquad is seeking a technical support agent to deliver top-tier assistance on a developer platform. The ideal candidate will have hands-on experience in technical customer support, familiarity with game engines, and strong data analysis skills. This remote role requires English fluency and a gamer mindset.

The position supports a 24/7 project with at least 20 hours per week. Knowledge of Salesforce/CRM and digital marketplaces is a plus, and the ability to analyze technical data will help