Remote Food Delivery AI Quality Evaluator

Zekai; United States; Remote; USD 34,000 - 83,000; Full time

Job summary

Zekai is seeking a Food Delivery AI Response Evaluator to work remotely as a contractor. You will assess AI-generated replies in food delivery contexts to improve accuracy, relevance, and tone.

No AI background required; domain knowledge in food delivery and customer service helps. You will draft example conversations and provide concise improvement suggestions, collaborating with project leads to refine evaluation processes.

Qualifications

• Experience evaluating communications or providing feedback in service-oriented environments.
• Ability to identify nuances in written and verbal customer interactions.
• Ability to work independently and follow project guidelines.

Responsibilities

• Assess AI-generated responses for quality, relevance, and accuracy.
• Identify gaps and suggest improvements for customer interactions.
• Review order inquiries, delivery updates, and issue resolution exchanges.
• Create illustrative example conversations reflecting authentic interactions.
• Collaborate with project leads and technical teams to clarify requirements.

Skills

Food delivery

Hospitality experience

Customer service

Attention to detail

Verbal communication

Job description

Zekai is seeking a Food Delivery AI Response Evaluator to work remotely as a contractor. You will assess AI-generated replies in food delivery contexts to improve accuracy, relevance, and tone.

No AI background required; domain knowledge in food delivery and customer service helps. You will draft example conversations and provide concise improvement suggestions, collaborating with project leads to refine evaluation processes.