Remote Fire Dispatcher & AI Training Consultant

Remotebridge; United States; Remote; USD 62,000 - 110,000; Full time

Job summary

Remotebridge is seeking a seasoned Fire Dispatcher – Emergency Communications Specialist for a remote contractor role. You will analyze real-time requests, prioritize urgency, and allocate resources using standardized protocols to train AI systems.

Ideal candidates bring extensive experience in emergency communications, exceptional multitasking across multiple channels, and strong written and verbal communication skills.

Qualifications

• Significant experience as a fire dispatcher or emergency communications specialist.
• Exceptional multitasking abilities across radio, phone, and digital platforms.
• Proficiency in applying and interpreting APCO/NENA protocols and checklists.
• Clear, concise written and verbal communication.
• Ability to work under pressure and prioritize rapidly.

Responsibilities

• Receive and analyze emergency requests, determine urgency, and allocate resources per protocols.
• Apply triage to prioritize information from multiple channels for timely routing.
• Use standardized dispatch scripts to maintain consistency and compliance.
• Document responses and flows clearly for AI system learning.
• Evaluate and suggest improvements to protocols or automated responses.

Skills

Multitasking

Written communication

Verbal communication

APCO/NENA certification

Job description

Remotebridge is seeking a seasoned Fire Dispatcher – Emergency Communications Specialist for a remote contractor role. You will analyze real-time requests, prioritize urgency, and allocate resources using standardized protocols to train AI systems.

Ideal candidates bring extensive experience in emergency communications, exceptional multitasking across multiple channels, and strong written and verbal communication skills.