Remote Ambulance Dispatcher & Emergency Communications

micro1; United States; Remote; USD 28,000 - 41,000; Part time

Job summary

micro1 is seeking an Ambulance Dispatcher - Emergency Communications Specialist to support a client project focused on emergency response AI training. Remote work, contractor engagement, and real-time decision making are key.

You will triage and route requests across radio, phone, and chat, document actions, and help define data quality standards for AI models. Prior ambulance dispatch experience is preferred; certification not required.

Qualifications

• Expertise in ambulance or emergency dispatch operations.
• Ability to multitask effectively and remain composed in high-pressure, time-sensitive scenarios.
• Exceptional written and verbal communication skills, with a strong emphasis on clarity and professionalism.
• Experience handling multiple communication channels (radio, phone, chat) simultaneously.
• Proficiency in applying standardized decision-making protocols and checklists.
• Strong attention to detail and commitment to accurate documentation of all interactions.

Responsibilities

• Receive and triage emergency requests via radio, phone, and chat, applying standardized protocols and checklists for accuracy and efficiency.
• Prioritize concurrent requests, determining the urgency and nature of each situation to allocate resources appropriately in real time.
• Document all inbound communications and dispatch decisions with clarity, ensuring thorough and accurate records.
• Route information and dispatch instructions to relevant responders, consistently following established operational procedures.
• Engage in multi-channel communication, managing multiple inbound and outbound streams simultaneously without compromising attention to detail.
• Contribute domain expertise to help define data quality standards and protocol effectiveness for AI training purposes.
• Participate in knowledge-sharing sessions to further enhance the realism and accuracy of AI communications simulations.

Skills

Ambulance dispatch operations

Multitasking under pressure

Written and verbal communication

Radio/phone/chat channels

Protocol-driven decisions

Accurate documentation

Job description

micro1 is seeking an Ambulance Dispatcher - Emergency Communications Specialist to support a client project focused on emergency response AI training. Remote work, contractor engagement, and real-time decision making are key.

You will triage and route requests across radio, phone, and chat, document actions, and help define data quality standards for AI models. Prior ambulance dispatch experience is preferred; certification not required.