Remote Field Service & Trainer — Military Health IT

Rackner, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Rackner, Inc. is seeking a Field Service Representative / Trainer to deliver hands-on support and training for Joint Operational Medicine Information Systems (JOMIS) to military medical teams in remote U.S. locations and during exercises.

The role combines technical support, classroom-style instruction, and field operations to ensure operators stay proficient with critical medical software. Travel will be extensive, including domestic, overseas, shipboard, and austere environments.

Qualifications

• 3+ years of professional experience supporting JOMIS or theater medical systems.
• Instructor-qualified, with the ability to deliver structured, formal training.
• Active U.S. Government Secret security clearance.

Responsibilities

• Deliver onsite and remote functional training to military medical personnel.
• Support exercises, fielding activities, and deployments with training equipment.
• Own and troubleshoot escalated application issues at sites with limited IT support.

Skills

JOMIS experience

Instructor-qualified

Security clearance

Travel extensively

Tools

BATDOK

TMDS/CDP

TBLD

MHS GENESIS Theater

MedHUB

Job description

Rackner, Inc. is seeking a Field Service Representative / Trainer to deliver hands-on support and training for Joint Operational Medicine Information Systems (JOMIS) to military medical teams in remote U.S. locations and during exercises.

The role combines technical support, classroom-style instruction, and field operations to ensure operators stay proficient with critical medical software. Travel will be extensive, including domestic, overseas, shipboard, and austere environments.