Remote Field Service Technician — Industrial HVACR

Copeland; Springfield (IL); Remote; USD 85,000 - 120,000; Full time

Job summary

Copeland is seeking a Field Service Technician aligned with our US operations. You will remotely support commissioning, troubleshooting, and service to customers and contractors, with travel to the US/Canada.

The role emphasizes compliance, continuous improvement, and collaboration with Sales and Service teams. The ideal candidate holds EPA 608 Certification, 5+ years in industrial refrigeration, and strong HVACR controls knowledge; willingness to travel is mandatory.

Qualifications

• EPA 608 Universal Certification or equivalent.
• Minimum 5 years' experience with Industrial Refrigeration
• Minimum 5 years' work/field experience
• Knowledge/experience with HVACR controls
• Microsoft Office proficiency for service reports, scheduling, etc.
• Must be able to freely travel between U.S. and Canada
• Must be able to lift 70 lbs (31.8 kg)
• Legal authorization to work in the United States - Sponsorship will not be provided for this position.

Responsibilities

• Carry out commissioning, start-up and troubleshooting of Vilter industrial refrigeration compressors and natural gas compressors mainly in the United States with opportunities to work globally.
• Coordinate and assist Copeland subcontractors with preventative maintenance and warranty work.
• Perform technical troubleshooting and problem resolution for customers, with support from Copeland and Vilter Engineering, Parts, and Service personnel.
• Conduct/participate in technical training for Copeland and Vilter equipment.
• Work with and assist the Sales and Business Development teams where possible.
• Participate in joint sales calls with other Copeland team members when needed.
• Become a trusted advisor for customer technical inquiries.

Skills

HVACR controls

Microsoft Office

Education

EPA 608 Universal Certification

Bachelor’s degree in mechanical engineering (preferred)

Tools

Copeland screw and reciprocating technologies

NH3 and Natural Gas knowledge

Discrete electronic controllers

4-20 mA to 4140 Volt voltages

Job description

Copeland is seeking a Field Service Technician aligned with our US operations. You will remotely support commissioning, troubleshooting, and service to customers and contractors, with travel to the US/Canada.

The role emphasizes compliance, continuous improvement, and collaboration with Sales and Service teams. The ideal candidate holds EPA 608 Certification, 5+ years in industrial refrigeration, and strong HVACR controls knowledge; willingness to travel is mandatory.