Remote Field Service Tech — IT & Security Solutions

Lake Business Products; Cleveland (OH); Remote; USD 45,000 - 52,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

On-the-job training

Paid time off

Vision insurance

Opportunities for advancement

Job summary

A family-owned tech company in Cleveland seeks a Field Service Specialist to provide technical support and exceptional customer service. The role involves troubleshooting and maintaining equipment and requires strong communication skills and computer proficiency. This is a full-time position with various benefits, including health insurance and opportunities for advancement. The candidate must be willing to travel to customer locations.

Qualifications

• Must possess computer and networking skills.
• Must have reliable auto and be willing to drive to customer locations.
• Proficient in installation processes or ability to learn through manuals.

Responsibilities

• Resolve all problem equipment in an assigned territory.
• Inspect, program and clean equipment.
• Maintain a clean and organized car inventory of parts.

Skills

Technical support

Troubleshooting

Customer service

Communication skills

Computer proficiency

Attention to detail

Organizational skills

Ability to learn

Job description

A family-owned tech company in Cleveland seeks a Field Service Specialist to provide technical support and exceptional customer service. The role involves troubleshooting and maintaining equipment and requires strong communication skills and computer proficiency. This is a full-time position with various benefits, including health insurance and opportunities for advancement. The candidate must be willing to travel to customer locations.