Remote Field Service Engineer, Life Sciences

Beckman Coulter Life Sciences; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Beckman Coulter Life Sciences, a Danaher operating company, is seeking a Field Service Engineer. This role is fully remote within the South Central district and covers travel across Colorado and surrounding states. You will service equipment, manage accounts, and drive service revenue while maintaining high customer satisfaction.

Local daily travel is required with overnight stays 25-50% of the time. A2: Associates degree and 3+ years field service experience are required; Microsoft Excel,

Qualifications

• Associates degree in mechanical, electrical, biological science or military equivalent.
• 3+ years of prior field service experience in related field or the equivalent experience is required
• Ability to diagnose, troubleshoot, and resolve complex technical issues onsite

Responsibilities

• Manage customer accounts in their entirety, and when accessing an account, determine on where we can add more value by offering other services (i.e. reagents, consumables, additional or new equipment leads, value-added service solutions, etc.)
• Drive a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a first time fix
• Cultivate customer relationships measured by the attainment of revenue goal by individual and their District. This includes annual growth of Field Service Maintenance Agreements monthly base billing and the support of sales initiatives through lead generation. Achieve annual revenue target with expected yearoveryear growth of 810%

Skills

Field service experience

Diagnostics troubleshooting

Customer account management

Education

Associates degree

Tools

Microsoft Excel

PowerBI

ServiceMax

Job description

Beckman Coulter Life Sciences, a Danaher operating company, is seeking a Field Service Engineer. This role is fully remote within the South Central district and covers travel across Colorado and surrounding states. You will service equipment, manage accounts, and drive service revenue while maintaining high customer satisfaction.

Local daily travel is required with overnight stays 25-50% of the time. A2: Associates degree and 3+ years field service experience are required; Microsoft Excel,