Remote Field Service Engineer I – Electric Power

Caterpillar Inc.; West Olive (MI); On-site; USD 89,000 - 134,000; Full time

Benefits offered by this job

Phone allowance

Company vehicle provided

Relocation assistance

Job summary

Caterpillar Inc. is hiring a Field Service Engineer I to deliver technical expertise within Caterpillar’s Electric Power Division. The role focuses on startup, preventive maintenance, testing, repair, and support for switchgear systems and generator controls across the territory.

Travel up to 75% is required, with remote U.S.-based work and relocation assistance. A BSEE/BSEET or 3+ years of relevant experience is preferred, along with PLC/HMI knowledge and strong problem-solving skills.

Qualifications

• Preferred: BSEE or BSEET; or 3+ years in the field.
• Experience working cross‑functionally with engineers, contractors, and end users.
• Knowledge of power systems, including switchgear, ATS, and generator systems.
• Experience with automation and controls, including PLC‑based systems, HMIs, and distributed control systems.
• Valid driver’s license and ability to meet background, drug, and medical requirements.

Responsibilities

• Perform startup, preventative maintenance, testing, repair, and advanced electrical services on generator paralleling controls and switchgear systems.
• Ensure high levels of customer satisfaction across the assigned territory while supporting on‑call service needs (75% travel required).
• Assist and train internal technicians and external customers on preventative maintenance, troubleshooting, repair, and equipment testing.
• Collaborate with the Product Support Center help desk to troubleshoot and resolve customer issues.
• Support dealer service and sales teams in promoting products and services.
• Submit daily service reports, weekly expense reports, and maintain accurate project documentation in a timely manner.
• Stay current on training for new and updated systems, technologies, and platforms.
• Gather feedback to identify opportunities for new products and improvements to existing offerings.

Skills

Power systems knowledge

PLC experience

HMI experience

Electrical schematics

Education

Bachelor’s degree in Electrical Engineering (BSEE) or Electrical Engineering Technology (BSEET)

Tools

Modicon/Schneider PLC

Rockwell/Allen-Bradley PLC

Siemens PLC

GE PLC

Job description

Caterpillar Inc. is hiring a Field Service Engineer I to deliver technical expertise within Caterpillar’s Electric Power Division. The role focuses on startup, preventive maintenance, testing, repair, and support for switchgear systems and generator controls across the territory.

Travel up to 75% is required, with remote U.S.-based work and relocation assistance. A BSEE/BSEET or 3+ years of relevant experience is preferred, along with PLC/HMI knowledge and strong problem-solving skills.